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Aetna Medical Insurance Information

Aetna Medical Customer Service: 1-866-577-7027

NOTE: First-time users will need to register for a new account. If you do not have your member ID, you will need to sign up using your Hokie Passport number. You will want to click on Social Security number and actually enter your student ID number in its place (please do not include dashes).

 

Aetna Plan and Brochure

Plan and Benefits image

Aetna Summary of Benefits and Coverage

Other Services and Information 

Transgender Services

Specialty Drug Information

 

24-Hour Nurse Line

Women's Contraceptive 

  • Click here to sign in to your Aetna Member Website.
  • First-time users will need to register for a new account.
  • If you do not have your member ID, you will need to sign up using your Hokie Passport number.
  • You will want to click on Social Security number and actually enter your student ID number in its place (please do not include dashes).
  • After you enter all of your information to create your account, you will be able to print your insurance ID card.